Setting up a file share for saving reports

[NiceCube]

Hi,

I've been through a couple of steps whereby a share path is entered via the Define File System Locations within the Cognos Configuration.  Are there any other steps I need to take?

The share name I've entered is similar to "s:/Cognos Reports Folder".  Do I need to qualify the "s:/" and give the server name?

When I run a report and save to the new location it's erroring:

CNC-DS-0029 The archive location file system root is invalid or cannot be found.
RSV-DST-0014 Unable to deliver the output of the report. See the run history details for more information. Ensure that the required services are started. Ensure that the user account is configured to distribute the output in the requested manner.

Any help greatly appreciated.

Thanks,

Richard

[sdf]

commonly after making a directory shared, make sure that the right permissions are assigned.
and that the usual path goes as //servername/sharedfoldername.

[misscognos]

My guess would be that you are in a Windows environment.. is your service starting as "Local System" or a domain account? If not a domain account, try starting it under a domain account that has admin rights on the server and access to the share/mapped drive. If that doesn't help, try changing the S: to a unc.

[dougp]

There are two features here that even IBM Support gets mixed up:

Storing report outputs in the file system rather than the content store database.
Allowing users to write report outputs to a file system location.

I suspect feature 1 will not write the reports in a way that is useful outside of Cognos.  If it did, that could be a big security problem.

If you mean feature 2, read http://www-01.ibm.com/support/docview.wss?uid=swg21342666.  It starts with "Create a shared directory", but I didn't make mine a share, since accessing the reports via a UNC path to a folder on the Cognos server is only one -- and the least desirable -- of many use cases.  The folder I created contains only symlinks (junctions?) to other locations on the network where users and/or applications expect to find report outputs.  The target locations must provide write permission to the service account that runs the IBM Cognos service on the Cognos server.

You used a drive letter, so I assume you're using Windows.  Here are the instructions to create a symlink:

Code Select Expand


cd \ReportOutputFolder
mklink /D LinkName "\\servername\share name\subfolder"


[NiceCube]

Thanks all for your replies.  I suspect my problem is around permissions - it's a new role and everything is 'locked down', sadly.