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CA 11.0.4 Active reports and visualizations fail, javascript error

Started by prikala, 14 Oct 2016 07:51:50 AM

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prikala

Sample active reports containing RAVE visualizations in my brand new 11.0.4 installation fail at browser with this kind of error: "Script error for: dojo/nls/dojo-core-layer_fi-fi http://requires.org..." suggesting that named js is missing. And it is correct, that file does not exist in my installation.
"fi-fi" probably comes automatically from my regional settings.

Anyone seen anything like this?

Report was: "Get started > 5. My first active report".
Server Windows 2008R2
Browser: IE11

(with chrome and safari I have totally different problems: "Cannot open object interactiveReport" even when I am running as cognos admin)

Edit: I found the reason for this: Use some obscure region as Format setting at windows "Region and language" and visualizations start failing.
Set it to "English (United states)" and things work. Logged a PMR about this...

For chrome problem "Cannot open object interactiveReport" the solution was simple: Allow popups.

Edit II:  This is a nice cross platform bug. Both bug and workaround for Cognos Mobile using iPad too!

Edit III: This is a known bug: https://www-304.ibm.com/support/entdocview.wss?uid=swg1PI69934