Cognos 10.2.1 - two instances on same server[solved]

[Ammus1234]

Dear All,

I have installed two instances of Cognos 10.2.1 64 bit on same server in two different folders.

I am facing an issue with configuration of second installation.
For the second instance I installed only the 'Application tier components'.

I am unable to set the below mentioned services to true in config. for 2nd instance.
  1. Annotation service
  2. Event Management Service
  3. Monitor Service

If I make any of these services true, I am getting dispatcher error while starting the service. Also can't run the workspace reports.
It shows annotation error.

If I set these services to false in the config. for second instance then there is no error. But the requests serviced by this dispatcher is very less compared to other. So the performance gets affected.

Thanks in advance for your help.

[Grim]

First and foremost, did you change all the port on the second install to ensure that both instances CAN run simultaneously?

Ports to change:
Dispatcher Port (default 9300)
Logging Port (default 9362)
Shutdown Port (default 9399)

[Ammus1234]

Hello Grim,

Thanks for the reply. Here are the port numbers I have used.
Did you see any issues?

Config 1

Dispatcher Port - 9300
Logging Port - 9362
Shutdown Port - 9399

Config 2

Dispatcher Port - 9301
Logging Port - 9363
Shutdown Port - 9398

[MFGF]

I seem to recall that the application servers also need a direct connection to the content store database in their config. It's been a long time since I did a distributed install, though, so I can't remember the exact config setting to check.

MF.

[Grim]

Ports look good.

As MF eluded too you will have to have separate Content Stores for each as well. You cannot use the same CS for both, but I have a feeling you aren't doing something that silly.

Can you provide the exact error code line from the cogserver.log here. This seems very familiar to me and I think I may have dealt with this in the past.

[Ammus1234]

Thanks for the help MFGF and Grim.
As you said it was something silly, but I was struggling to find it out :(

The solution is to configure the notification store. It resolved the issue.  :)

[Michael75]

@ Grim

The solution that had been eluding Ammus1234 - is this what you were alluding to?   ;D

[Grim]

That's what it is/was!!! ZOMG now I remember.

My eye went straight to the word "notification" and ....BING! LOL

Glad you were able to get up and running.

PS. Make the OP with [solved]! :)

[Marva55]

Does a Shutdown Port setting exist in Cognos 10.2.2 when using the "WebSphere Application Server Liberty Profile" instead of Tomcat application server?

[smiley]

No.
The tomcat setup required 3 ports to be changed when running in parallel, and the Liberty only 2.