Active report on Cognos Analytics 11.0.3

[sdf]

Hi,

I have a newly installed instance.
Just trying out running some reports, stumble upon active reports,
I created a blank active report, just input a text.. then when i run, it loads to a new window but never run completely.
It stays to starting.. (loading).

Simple reports are running fine.
Are there any config to secure for active report running?


*update

This is only happening when im using the url with <ipaddress>/ibmcognos/bi/ . I configured CA to use IIS.
I logged into the server and tried running active report and it went well using <localhost>:9300/bi/v1/.

any thoughts??

[MFGF]

Hi,

I have a newly installed instance.
Just trying out running some reports, stumble upon active reports,
I created a blank active report, just input a text.. then when i run, it loads to a new window but never run completely.
It stays to starting.. (loading).

Simple reports are running fine.
Are there any config to secure for active report running?


*update

This is only happening when im using the url with <ipaddress>/ibmcognos/bi/ . I configured CA to use IIS.
I logged into the server and tried running active report and it went well using <localhost>:9300/bi/v1/.

any thoughts??

Hi,

The <hostname>:9300/bi/v1/ url is the servlet gateway - this will work regardless of whether or not you have IIS and have configured IIS.

The <ipaddress>/ibmcognos/bi/ url is (I assume) using IIS - if you configured ibmcognos as an IIS virtual directory? The fact this won't display active reports indicates you haven't configured IIS correctly, I think.

Cheers!

MF.

[sdf]

Hmm,

I will review the steps again and the configuration for IIS.
Do you have anything in mind that's more specific that may relate to this issue?

Thanks!

[AnalyticsWithJay]

I agree with MF regarding troubleshooting IIS. Have you checked the logs when this happens? I would be interested in seeing what messages you see.

[MFGF]

Hmm,

I will review the steps again and the configuration for IIS.
Do you have anything in mind that's more specific that may relate to this issue?

Thanks!

Have you reviewed the official documentation on setting up IIS for Cognos Analytics? It's a different process than for Cognos 10.

I just googled it, and managed to find a link to a pdf on the IBM support site that details what to do. Worryingly it also says (in red text) "IBM Confidential" on every page!

http://www-01.ibm.com/support/docview.wss?uid=swg21976435&aid=1

MF.

[sdf]

Hi MFGF,

Yep, i followed that same document.

So basically my active report does not run on IIS. But it runs on the default websphere.

[MFGF]

Hi MFGF,

Yep, i followed that same document.

So basically my active report does not run on IIS. But it runs on the default websphere.

Did you remember to add the JSON mime type?

http://www.ibm.com/support/knowledgecenter/SSEP7J_10.2.2/com.ibm.swg.ba.cognos.c8pp_inst.10.2.2.doc/t_config_iis_mime_json.html

MF.

[sdf]

yep!