An error occurred while calling the content store for the model - 8.1

[cognosun]

QE-DEF-0313 An error occurred while calling the content store for the model: '/content/package[@name='test123']/model[last()]' information.

CCL-RCI-0001 Unhandled third-party Web Applications and Services Platform (WASP) exceptions were converted into this generic RCIException code.

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Ours is a distributed installation with 2 Content Managers.

We see the above error(s) very often on the failed reports which are scheduled for the batch run during non-peak hours.

It's not a show stopper but out of 10 reports 2-3 reports encounter such error and users need to rerun them.

As a fix...we increased the JVM heap to max 1024..but still the issue persists weekly once or twice.

Where do i need to look for the permanent fix ?

Please suggest.

[cognosun]

Sometimes this error will disappear if we refresh the report service connections in->Cognos connection --> Server administration-->Configure--> Refresh Report Service connections

[Meenakshi]

Hi,

Unable to install cognos BI developer edition 8.
Error : Error occurred during content store installation. Please help!

Thanks
Meenakshi

[bvk.cognoise]

Hi ,
actually this issue comes when you enter Invalid  dispatcher URI for external applications setting in cognos configuration.to fix this issue you have to ensure the dispatcher settings are defined correctly in Cognos Configuration.

for eg:http://Myserver:1100/p2pd/servlet/dispatch


Thanks
bvk