Images not seen in Administration Console page, Cognos 11

[pauljacob]

I recently installed Cognos 11 on a web + App server setup. No images are shown in Administration Console page. When I check properties of the missing images; surprisingly they are looking for the image in default ibmcognos virtual directory. However my virtual directory is AGBI. Images are shown when I access through dispatcher but not through IIS.

Images currently looked at: http://BIwebsvr/ibmcognos/ps/images/space.gif

It should have been : http://BIwebsvr/AGBI/ps/images/space.gif

IIS8.5
Windows 2012

Thanks, Paul

[varnedoe]

If you have not found this already, on the Cognos install server, find the bootstrap.properties file, change the default root value from ibmcognos to your value AGBI, open Cognos Configuration, save and restart Cognos Configuration. You may have to open Cognos Configuration on the gateway web server and save it.