Error while launching Planning Contributor administrator,planning analyst & mgr

[sballapu]

Hi folks ,

We are receiving the below error while trying to launch Cognos planning Contributor Administrator and planning Analyst and Planning Mgr.

Can any one please help us to resolve this.

Message below appears when attempting to open the Contributor Administration Console(CAC)

"An error has occurred while starting IBM Cognos Planning - Administrator.

Main form failed to initialize.

Error Details:

Unable to determine if the Planning Tables exist in Content Manager.
Please ensure the Planning Service is running."

HTTP/1.1 303 See other

Cache-Control: no-cache, no-store, must-revalidate

Pragma: no-cache

Expires: -1

Location: https://login.xxx.edu/?App=XXXX-BI&service=http%3a%2f%2fep.ebsp.XXX.edu%2fcognos%2fcgi-bin%2fcognosisapi.dll

Server: Microsoft-IIS/7.5

X-Powered-By: ASP.NET

Date: Thu, 28 Apr 2016 17:52:52 GMT

Content-Length: 0

Set-Cookie: BIGipServer~EBSP~bi.ebsp.msu.edu=337516204.20480.0000; path=/
URL: https://hostname/cognos/cgi-bin/cognosisapi.dll
Failed to send the SOAP message

Thanks,
Shyam.