IBM Cognos products: cclmisc (32 bits) high cpu consuming

[qvixote]

Hello!

We have IBM Cognos 10.2 and recently we are having this problem with the cpu usage. I don't know what trigger it, but IBM Cognos products: cclmisc (32 bits) process is using almost all cpu. This is not a permanent situation, it happen once or twice a day. In some cases it solve itself and reduce the amount uf cpu it's using, but most of time I need to restart Cognos services, and still some times it isn't enough and I have to restart the entire server.

Does anyone have an idea of how dealing with this problem?

Thanks.

[bdbits]

Your first step is to figure out what is running when this happens. It is probably a particular report. Check your Cognos logs around those times.

Once you know what is causing it, there are probably ways to deal with it.