Setting up Email Server

[Cinu8]

can any body answer my questions
did any body got this problem please let me know
thank you in advance
Cinu8

[bpeterson]

Can you please supply the full error message from  the crnserver.log or cogserver.log file?

How is the SMTP server setup in Cognos Configuration? Make sure the IP address is used not DNS and ensure you are using an Administrator level account for the userid/pwd combination, although the  installation instructions specify any valid user can be used, it has been my experience that that is not the case.

[praveennb]

try to disable the firewall and do a test for the cognos configuration for the mail server.