Report Studio opening in single frame in IE 11. Cognos 10.1.1

[jriley]

Hi All,

see update #1 at end.

We are running Cognos 10.1.1 and we are having issues on our lower environments with Report Studio opening report files in a minimized view.  The progress bar starts in the very top frame and then the report opens up in the upper left corner of the browser window.  I have tried this in IE 11 which is mostly what our report folks use here and reproduced the issue. 

It does not occur in our production environment and I have checked all settings I can think of between the 2 environments and cannot find anything specific to report studio default settings.  We have all documented browser settings needed.  Compatability mode, etc.  And again, this only happens in our lower environments (Dev and QA).  Same version of Cognos on each. 

Please see attached image.  The report opens but in upper left frame and there are no options to maximize.

Has anyone seen this before or have a suggestion?  Google hasn't supplied very many leads so far.

Thanks,
Joe

Update #1:  If I go to F12 Developer tools and set Emulation Mode to 5 from default value 7, the window does open as expected.  With exception you have to go to Public Folder to open desired report file. 

[sdf]

do you have the same situations on all reports or just this particular report?
Have you configured the HTTP response header before you tried to switch emulation mode on IE?

try this link : http://www-01.ibm.com/support/docview.wss?uid=swg21672432

[jriley]

Thank you sdf for the response.  In our Prod environment it is set to IE=5 but in our lower environments it is IE=7.  It worked!  Thanks again!