If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

Cognos Installation on Local

Started by sachinm01, 28 Dec 2015 09:30:23 AM

Previous topic - Next topic

sachinm01

I installed Cognos Express 10.2.1 (or tried to) and it got hung up on step 67 of 70. I am unable to re-install because it says cognos express is already registered on my computer. I also can't uninstall because there are no components available to un-install.
Any help with this?

MFGF

Quote from: sachinm01 on 28 Dec 2015 09:30:23 AM
I installed Cognos Express 10.2.1 (or tried to) and it got hung up on step 67 of 70. I am unable to re-install because it says cognos express is already registered on my computer. I also can't uninstall because there are no components available to un-install.
Any help with this?

Hi,

Did you end up with a Start Menu option for Cognos Express? You won't ever see the option to uninstall in Control Panel > Programs and Features - this is not the way IBM have designed the product. The "normal" uninstall option is in the Start Menu under Cognos Express. If you don't see this, try browsing to the location Express is installed and see if you can locate the uninst.ini file (usually in a folder called uninstall).

Cheers!

MF.
Meep!