HTML 404 page not found error message when we extract the report into Excel

[fshahul]

Cognos 10.2.1 will produce a HTML 404 page not found error when export any analysis studio or report studio or query studio report to excel. Attach is an example.

IE Version: 11

It happens to any reports we try to extract even new created one.

Could anyone please help to fix this issue.

Thanks in advance.

[MacProTX]

Change the location of your temp files from the file system to the Content Store, as documented here: http://www-01.ibm.com/support/docview.wss?uid=swg21660493