HTML 404 page not found error message when we extract the report into Excel

[fshahul]

Cognos 10.2.1 will produce a HTML 404 page not found error when export any analysis studio or report studio or query studio report to excel. Attach is an example.

IE Version: 11

It happens to any reports we try to extract even new created one.

Could anyone please help to fix this issue.

Thanks in advance.

[bdbits]

Please do not post the same question in multiple forums. This is against cognoise etiquette rules; see item 4 in http://www.cognoise.com/index.php/topic,24030.0.html

Direct any follow-up to the discussion at http://www.cognoise.com/index.php?topic=29615.0#msg95977.

Thank you.