embedded images not displaying in Excel after upgrade to BI 10.2.1 Fix Pack 8

[MLee]

I need some help please.  I upgraded our Software from BI 10.2.1 using the Fix Pack 8.  I have worked through some issues as maps not showing in old reports and other small issues. 

Today, I noticed that an image we use in our reports is working fine when rendering in PDF or HTML but not in Excel.  Our dispatcher and gateway are on the same computer...WebDav is working as I can navigate to the image inside of the item object browse.....I've checked the authorization in the web site under IIS to make sure that Anonymous is enabled over the folder location.  Still no joy.  Any others who may have ran into a similar issue??   

[Nicholas]

I can't be too useful aside from saying I upgraded to Fix Pack 8 recently as well and images still appear fine.   :-\

What I can suggest (and one thing that caught me up) is that you ensure you patched completely, i.e. running the fix pack over each directory where a Cognos application is installed (c10_64, c10FM, LCM, etc) and that you used the proper bit version. Some are 32-bit for instance.

It may not have anything to do with your issue, but it could be something to check.

Regards,
Nicholas.