Contributor Web Client Event Handler Error [Solved]

[ToriBurns]

Good day!

Hi,

Does anyone here had encountered the error below? We are using IBM Cognos Planning version 10.1.1. We are encountering this error when opening some elist items on the front-end using IE version 11 running on windows 8. XSS filter was disabled, website was added to trusted sites and to compatibility view. Other elist items are opening without any issue. I wonder if there are IE configurations that we missed? Any suggestion and advice is highly appreciated.


Error on Front-end (IE 11):

Code Select Expand

Contributor Web Client Event Handler
(errorCatch)
Internal Error: An unexpected error occurred

Component error:
(0x800a138f)
Component description:
Unable to get property 'visibility' of undefined or null reference
Script catching error:
planning23.htm::open_onclick:catch


Thanks and kind regards,
Tori

[ToriBurns]

It's a bug. If you are encountering the same issue, you may refer to the links below.


http://www-01.ibm.com/support/docview.wss?uid=swg1PI23610
http://www-01.ibm.com/support/docview.wss?uid=swg1PI22790

Cheers!
Tori