DPR-ERR-2014 error in cognos connection

[Raj]

Hi,
I done the cognos 10.2.1 installation in 2 wintel servers, in server 1 I installed all the components and I installed only application components in server 2. Then I configured iis web server.
When I tried to open cognos workspace it showing the below error
DPR-ERR-2014

      Unable to load balance the request because no nodes in the cluster are available, or no nodes are configured for the service: buxService.

Details:
Handler trace back:
[the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler
[the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler
[load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
[lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler

Remaining  components all are working fine  only cognos workspace I am facing the issue
How can I resolve the issue, kindly advise me

Thanks,
sekhar


      
      
      
      

[Raghuvir]

Hi,
I done the cognos 10.2.1 installation in 2 wintel servers, in server 1 I installed all the components and I installed only application components in server 2. Then I configured iis web server.
When I tried to open cognos workspace it showing the below error
DPR-ERR-2014

      Unable to load balance the request because no nodes in the cluster are available, or no nodes are configured for the service: buxService.

Details:
Handler trace back:
[the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler
[the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler
[load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
[lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler

Remaining  components all are working fine  only cognos workspace I am facing the issue
How can I resolve the issue, kindly advise me

Thanks,
sekhar

Hi,

Please refer the below link.

http://www-01.ibm.com/support/docview.wss?uid=swg21631681

hope this helps.

Regards

[bus_pass_man]

When you tried the directions of these support docs did you still experience the problem? 

http://www-01.ibm.com/support/docview.wss?uid=swg21587550

http://www-01.ibm.com/support/docview.wss?uid=swg21631681

http://www-01.ibm.com/support/docview.wss?uid=swg1PI06127

http://www-01.ibm.com/support/docview.wss?uid=swg1PI14850