Error saving Cognos Workspace

[madounya]

hi all,

when a user other than Admin, launch workspace every thing work with no problem : the user can drag and drop a widget on the workspace.
but when the user save the workspace, he gets an error message (see screen shot attached):

Unable to load /ibmcognos/cgi-bin/cognos.cgi/icd/feeds/cm/id/iB4073A1073E54E36992D02EA35E9AEC4?entry=&json=&_method=PUT status:500

but the workspace is still saved after close.  When we try to open the already saved WorkSpace it shows Loading but never loads the Workspace.
I specify that if the user drag a text or an image on the workspace it works perfectly (can save it with no errors and open it when he clicks on it).
When I open workspace with my login (as an Admin) I'd not face this issue : save an open workspace with no error messages.
Have any one face this issue ? is it a security issue ?

I've made all tests that i can do : R, W, E, T capabilities to the user on the workspace function but still have the problem  :'(

Any help would be greatly appreciated !!

Sorry for my poor english  :(

[bdbits]

I would first check the Cognos server logs. There is likely more information in the logs than what you see in the error message.

[madounya]

Hi bdbits,
Thank you for your reply.
I've checked the cogserver log and there aren't another detail erro message.

Regards.

[Kiran P]

Could you ever resolve this? I am having the same issue in my environment ... Any help would be appreciated. We are on cognos 10.2.1 FP 9.


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