Need Help: CV-0003 IBM Cognos Viewer Security Rejection

[fshahul]

Hi All,

We have provided Cognos Consumer access to one user and he is added under correct security groups. 
He has created a Portal page as per the instructions and saved as his home page – but this message appears on the top...

CV-0003 IBM Cognos Viewer Security Rejection. Your request was rejected because it failed IBM Cognos Viewer input validation. Rejection details are available in the log. Please contact your administrator.

Version: Cognos 10.1.1

Can anyone please help me on this issue? Urgent!!!

Thanks.

[sunosoft]

So.. is the issue being faced by only user ? Please check log file you will find more details. Check the complete URL being used by that particular user, check if something is incomplete there etc.

[fshahul]

Yes this issue is particularly to one user. We shared the cognos link and provided steps to setup the portal page. He followed the same steps but getting the error on top of the portal page.

[fshahul]

The user is facing issues running the reports. He has CONSUMER access. Does he need additional project access to access the reports as well?
Path of report :  Public Folders >AAA > BBB > CCC > DDD > EEE > Deployed Reports > Local Content

[sunosoft]

It will be great if you can post error message from cogserver.log file.

Did you ask user to run the same report from its regular path instead of through portal page ? Check if he/she can run the report directly from report path.

Also try enabling compatibility setting of IE on that particular user's machine.

[Shaik]

Below is the error message i got can some one please respond..
CV-0003

IBM Cognos Viewer Security Rejection. Your request was rejected because it failed IBM Cognos Viewer input validation. Rejection details are available in the log. Please contact your administrator.
         
DetailsExpand
com.cognos.validator.common.VerifyExceptionImpl: empty value not allowed
boolean verify failed
type verify failed
parameter value verify failed
parameter value:
document verify failed
parameter name: biDirectional.http://developer.cognos.com/ceba/constants/biDirectionalOptionEnum#biDirectionalFeaturesEnabled

parameter
name type: name
name: biDirectional.http://developer.cognos.com/ceba/constants/biDirectionalOptionEnum#biDirectionalFeaturesEnabled
verifier
reference
rule definition
id: urn:cognos:viewer:boolean
rule
operator: and
type
boolean
at com.cognos.validator.common.ExceptionHelper.throwVerify(ExceptionHelper.java:74)
at com.cognos.validator.document.DocumentObject.verify(DocumentObject.java:786)
at com.cognos.validator.document.DocumentImpl.verify(DocumentImpl.java:378)
at com.cognos.validator.common.VerifySessionImpl.verify(VerifySessionImpl.java:69)
at com.cognos.viewer.utility.URLValidator.validate(Unknown Source)
at com.cognos.viewer.model.CognosViewerDispatcherHandlerState.validateParameters(Unknown Source)
at com.cognos.viewer.model.CognosViewerDispatcherHandlerState.<init>(Unknown Source)
at com.cognos.viewer.controller.CognosViewerDispatcherHandler.createDispatcherHandlerState(Unknown Source)
at com.cognos.viewer.controller.CognosViewerDispatcherHandler.invokeImpl(Unknown Source)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.impl.PogoEngineImpl.invokeHandler(PogoEngineImpl.java:158)
at com.cognos.p2plb.clerver.balancer.RequestForwarder.rawForwardToSelf(RequestForwarder.java:219)
at com.cognos.p2plb.clerver.balancer.RequestForwarder.forwardToSelf(RequestForwarder.java:192)
at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:92)
at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:47)
at com.cognos.p2plb.clerver.LoadBalanceHandler.invokeImpl(LoadBalanceHandler.java:287)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.auth.NewAuthHandler.invokeImpl(NewAuthHandler.java:126)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)

[MFGF]

Below is the error message i got can some one please respond..
CV-0003

IBM Cognos Viewer Security Rejection. Your request was rejected because it failed IBM Cognos Viewer input validation. Rejection details are available in the log. Please contact your administrator.
         
DetailsExpand
com.cognos.validator.common.VerifyExceptionImpl: empty value not allowed
boolean verify failed
type verify failed
parameter value verify failed
parameter value:
document verify failed
parameter name: biDirectional.http://developer.cognos.com/ceba/constants/biDirectionalOptionEnum#biDirectionalFeaturesEnabled

parameter
name type: name
name: biDirectional.http://developer.cognos.com/ceba/constants/biDirectionalOptionEnum#biDirectionalFeaturesEnabled
verifier
reference
rule definition
id: urn:cognos:viewer:boolean
rule
operator: and
type
boolean
at com.cognos.validator.common.ExceptionHelper.throwVerify(ExceptionHelper.java:74)
at com.cognos.validator.document.DocumentObject.verify(DocumentObject.java:786)
at com.cognos.validator.document.DocumentImpl.verify(DocumentImpl.java:378)
at com.cognos.validator.common.VerifySessionImpl.verify(VerifySessionImpl.java:69)
at com.cognos.viewer.utility.URLValidator.validate(Unknown Source)
at com.cognos.viewer.model.CognosViewerDispatcherHandlerState.validateParameters(Unknown Source)
at com.cognos.viewer.model.CognosViewerDispatcherHandlerState.<init>(Unknown Source)
at com.cognos.viewer.controller.CognosViewerDispatcherHandler.createDispatcherHandlerState(Unknown Source)
at com.cognos.viewer.controller.CognosViewerDispatcherHandler.invokeImpl(Unknown Source)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.impl.PogoEngineImpl.invokeHandler(PogoEngineImpl.java:158)
at com.cognos.p2plb.clerver.balancer.RequestForwarder.rawForwardToSelf(RequestForwarder.java:219)
at com.cognos.p2plb.clerver.balancer.RequestForwarder.forwardToSelf(RequestForwarder.java:192)
at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:92)
at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:47)
at com.cognos.p2plb.clerver.LoadBalanceHandler.invokeImpl(LoadBalanceHandler.java:287)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.auth.NewAuthHandler.invokeImpl(NewAuthHandler.java:126)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)

Hi,
Are you using a web server or are you using the servlet gateway to access Cognos through your browser? If you are using a web server (eg IIS or Apache), I would take a look at how it is configured - eg look at the URL rewrite options.

Cheers!

MF.

[dougp]

Can all other users run the report successfully?

Can this user run this report successfully from a different workstation?

How does the user open the report?  Are they navigating through the UI or opening it by clicking on a hyperlink?

Cognos 10.1.1?  That is out of support by about a decade.  Consider upgrading to the current LTS release:  11.2.4