Error Message:RSV-SRV-0040 (Cog 10.2.1)

[samiar784@gmail.com]

Hi
    I am getting the below attached error at times when I try to run my report that uses Rave chart.. I  get the issue when I run my reports in my Cognos-Production and not in my Dev and Test Servers.
So I believe its a server issue, but not sure what changes need to be made to fix the same. Please advise.
Thanks,
Sameena

[MFGF]

Hi
    I am getting the below attached error at times when I try to run my report that uses Rave chart.. I  get the issue when I run my reports in my Cognos-Production and not in my Dev and Test Servers.
So I believe its a server issue, but not sure what changes need to be made to fix the same. Please advise.
Thanks,
Sameena

Could it be possible that there are too many data points to fit into the visualization you are using (or a different report container in the report?) What happens if you increase the size of the visualization or if you filter out some of the data values?

MF.

[samiar784@gmail.com]

Good Day MFGF,
                    Right now all the three servers(DEV,PROD AND TEST) are pointing to the same DB. So data is the same. Strange is the fact the error appears only in the production server and not in Dev an Test.

Thanks,
Sameena