Installation Cognos for MS Office and Cognos Analysis for MS Excel

[drobovad]

Hello!
I faced the same problem: I can't install both Cognos for MS Office (Go! Office) and Cognos Analysis for MS Excel (CAFE).
When I install Cognos for MS Office this app works well. But then when I install Cognos Analysis for MS Excel the first app Cognos for MS Office stops working.
So I can work only with one of the two applications, but not together. In theory in MS Excel should open choice what application I want to use. But when I install Cognos Analysis for MS Excel then Cognos for MS Office doesn't work in MS Word and PowerPoint, only Cognos Analysis for MS Excel works  :(

[MFGF]

Hello!
I faced the same problem: I can't install both Cognos for MS Office (Go! Office) and Cognos Analysis for MS Excel (CAFE).
When I install Cognos for MS Office this app works well. But then when I install Cognos Analysis for MS Excel the first app Cognos for MS Office stops working.
So I can work only with one of the two applications, but not together. In theory in MS Excel should open choice what application I want to use. But when I install Cognos Analysis for MS Excel then Cognos for MS Office doesn't work in MS Word and PowerPoint, only Cognos Analysis for MS Excel works  :(

Are you by any chance using the 10.2.2 versions? If so, read the technote below then try the following:

http://www-01.ibm.com/support/docview.wss?uid=swg21694870

Uninstall all versions of Cognos for MS Office and CAFE if they exist
Install CAFE 10.2.2
Patch CAFE with FP2 - http://www-01.ibm.com/support/docview.wss?uid=swg24038880
Install Cognos for MS Office 10.2.2
Don't patch Cognos for MS Office.

Cheers!

MF.

[drobovad]

Are you by any chance using the 10.2.2 versions? If so, read the technote below then try the following:

http://www-01.ibm.com/support/docview.wss?uid=swg21694870

Uninstall all versions of Cognos for MS Office and CAFE if they exist
Install CAFE 10.2.2
Patch CAFE with FP2 - http://www-01.ibm.com/support/docview.wss?uid=swg24038880
Install Cognos for MS Office 10.2.2
Don't patch Cognos for MS Office.

Hello!
No I am using the 10.2.0 version of Cognos and MS Office 2007. I had MS Office 2010 but when the problems started with the installation Cognos for MS Office, I first thought that the version is not supported and reinstall the previous version 2007.

I tried to do what you advise me. First installed CAFE and then Cognos for MS Office. Now there is no connection to the server and the following error:

System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
   at System.ThrowHelper.ThrowKeyNotFoundException()
   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
   at Cognos.Office.Framework.Plugins.PluginManager.get_PluginApplications()
   at Cognos.Office.Framework.UI.UserControls.ucOptions.LoadUI()
   at Cognos.Office.Framework.UI.UserControls.ucOptions..ctor()
   at Cognos.Office.Framework.UI.Forms.Internal.Preferences.Initialize()
   at Cognos.Office.Framework.UI.UIManager.ShowPreferences()