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GO OFFICE Excel Issue: some pages grayed out and wont import

Started by WPM-CTMA, 30 Jan 2015 02:56:36 PM

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WPM-CTMA

Hello,
      First timer here, was scouring the boards looking for the answer to my question but I'm not seeing anyone else with similar problems as me.  I am a Cognos 8 user, writing and editing reports for the most part.  My boss recently introduced me to the Go Office aspect of it where you can import parts of a report into excel.  This could be very helpful to me, as I have a report I run many pages analyzing different departments cycle times.  The data is then referenced on a few main tabs that summarize and compare the data over time against goals.
      So the problem happens when I try to import content from my report.  My report has I believe 14 pages, each has a simple list tied to a different query.  When I go to import the data, for some reason, a number of my pages appear grayed out and un-checked.  If I click twice, I can get a check mark there, but then when I finish, any of those grayed out pages do not have data imported, but those that show up in dark text with a checkmark, they import just fine.
     I have read that trying to import report pages with prompts often doesn't work, but I dont have any prompts.  My pages are all quite similar, and some of the smaller ones (not many columns in the list) are those that I cannot import.  Can't find any reason anywhere for this to happen so if you have any input please give me it.

thanks in advance for any help
Wes

MFGF

Quote from: WPM-CTMA on 30 Jan 2015 02:56:36 PM
Hello,
      First timer here, was scouring the boards looking for the answer to my question but I'm not seeing anyone else with similar problems as me.  I am a Cognos 8 user, writing and editing reports for the most part.  My boss recently introduced me to the Go Office aspect of it where you can import parts of a report into excel.  This could be very helpful to me, as I have a report I run many pages analyzing different departments cycle times.  The data is then referenced on a few main tabs that summarize and compare the data over time against goals.
      So the problem happens when I try to import content from my report.  My report has I believe 14 pages, each has a simple list tied to a different query.  When I go to import the data, for some reason, a number of my pages appear grayed out and un-checked.  If I click twice, I can get a check mark there, but then when I finish, any of those grayed out pages do not have data imported, but those that show up in dark text with a checkmark, they import just fine.
     I have read that trying to import report pages with prompts often doesn't work, but I dont have any prompts.  My pages are all quite similar, and some of the smaller ones (not many columns in the list) are those that I cannot import.  Can't find any reason anywhere for this to happen so if you have any input please give me it.

thanks in advance for any help
Wes

Hmmm - interesting. In theory any reporting object (list/crosstab/chart/map etc) tied to a query should be recognised as an object that is available for import. Is there anything common to the pages that are greyed out - eg are the objects embedded in tables or blocks perhaps? I can't honestly say I've seen this issue before. Does the version of Cognos for MS Office you are using match the version of Cognos BI installed on your server?

MF.
Meep!

WPM-CTMA

Felt I should chime in, problem was solved, basically some of my lists were named "list1" "list7", etc. and others were not.  I could use the lists that were named but not those that weren't.

I have no idea how they got named, since I don't believe I named any, let alone some and not others, but basically you need to name the list for it to be used in Go Office, weird rule

MFGF

Quote from: WPM-CTMA on 06 Feb 2015 10:17:26 AM
Felt I should chime in, problem was solved, basically some of my lists were named "list1" "list7", etc. and others were not.  I could use the lists that were named but not those that weren't.

I have no idea how they got named, since I don't believe I named any, let alone some and not others, but basically you need to name the list for it to be used in Go Office, weird rule

I thought objects like lists were automatically named when using a standard template to create a report? I suspect either someone removed the names, or else you have a customised template somewhere that contains an un-named list object? But yes - objects need a name to be used in GO Office (and in Cognos Workspace in Cognos 10).

Thanks for the update.

Cheers!

MF.
Meep!