Cognos

[simi123]

getting error from cogserver.log when I restart the service.

But, for time allotted, the service is not started but the meassage appears like "dispatcher, start, success".
error from cogserver.log when I restart the service.

10.10.9.186:9300   14888   2014-01-13 13:57:07.812   -8   na   na         Timer-24   DISP   5000   1   Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices   StartService   QueryService      Success      
10.10.9.186:9300   14888   2014-01-13 13:57:07.812   -8   na   na         Timer-24   DISP   5000   1   Audit.Other.dispatcher.DISP.pogo   pogo   com.cognos.pogo.reportservice.ProcessManager      Failure   <messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString>Accept timed out</messageString></message></messages>   External Report Server process External Process cannot be startedAccept timed out java.net.SocketTimeoutException: Accept timed out    at java.net.DualStackPlainSocketImpl.waitForNewConnection(Native Method)    at java.net.DualStackPlainSocketImpl.socketAccept(DualStackPlainSocketImpl.java:136)    at java.net.AbstractPlainSocketImpl.accept(AbstractPlainSocketImpl.java:439)    at java.net.PlainSocketImpl.accept(PlainSocketImpl.java:202)    at java.net.ServerSocket.implAccept(ServerSocket.java:533)    at java.net.ServerSocket.accept(ServerSocket.java:501)    at com.cognos.xqe.cubingservices.CubingServicesComponentFactory$V5DataServerProcess.waitForRemotePortInformation(CubingServicesComponentFactory.java:762)    at com.cognos.xqe.cubingservices.CubingServicesComponentFactory$V5DataServerProcess.start(CubingServicesComponentFactory.java:667)    at com.cognos.pogo.reportservice.ProcessFacade.createServerProcess(ProcessFacade.java:275)    at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:158)    at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:117)    at com.cognos.xqe.cubingservices.CubingServicesComponentFactory$V5DataServerProcessFacade.<init>(CubingServicesComponentFactory.java:310)    at com.cognos.xqe.cubingservices.CubingServicesComponentFactory.newProcessFacade(CubingServicesComponentFactory.java:263)    at com.cognos.pogo.reportservice.ProcessManager.createProcessFacade(ProcessManager.java:516)    at com.cognos.pogo.reportservice.ProcessManager.startProcess(ProcessManager.java:492)    at com.cognos.pogo.reportservice.ProcessManager.startInitialProcesses(ProcessManager.java:366)    at com.cognos.pogo.reportservice.ProcessManager.start(ProcessManager.java:297)    at com.cognos.pogo.async.service.connection.bibustkserver.BIBusTKServerConnectionFactory.startProcessManager(BIBusTKServerConnectionFactory.java:456)    at com.cognos.pogo.async.service.connection.bibustkserver.BIBusTKServerConnectionFactory.start(BIBusTKServerConnectionFactory.java:578)    at com.cognos.xqe.cubingservices.CubingServicesConnectionFactory.start(CubingServicesConnectionFactory.java:1179)    at com.cognos.pogo.async.service.AsyncRequestHandler.start(AsyncRequestHandler.java:281)    at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:94)    at com.cognos.pogo.services.DispatcherServices.start(DispatcherServices.java:201)    at com.cognos.pogo.services.DispatcherServices.continueStartup(DispatcherServices.java:446)    at com.cognos.pogo.services.DispatcherServices.configure(DispatcherServices.java:149)    at com.cognos.pogo.contentmanager.coordinator.RefreshController.composeAndConfigureServices(RefreshController.java:120)    at com.cognos.pogo.contentmanager.coordinator.RefreshController.run(RefreshController.java:80)    at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.startConfiguration(BootstrapConfigurePublish.java:155)    at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.checkConfiguration(BootstrapConfigurePublish.java:134)    at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.access$000(BootstrapConfigurePublish.java:34)    at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish$ConfigurationCheckTask.safeRun(BootstrapConfigurePublish.java:126)    at com.cognos.pogo.util.threads.SafeTimerTask.run(SafeTimerTask.java:42)    at java.util.TimerThread.mainLoop(Timer.java:566)    at java.util.TimerThread.run(Timer.java:516)
10.10.9.186:9300   14888   2014-01-13 13:57:07.812   -8               75   XQE   0   1   Audit.RTUsage.qs.XQE.V5DataServer   StartService               QueryService failed to start with the following command-line arguments: [D:\IBM\bin64\jre\7.0\bin\java.exe, -Xms1024m, -Xmx1024m, -Xmnx512m, -Xmns512m, -server, -Xdisableexplicitgc, -Xscmx50m, -Xshareclasses:name=cognos10%u,nonfatal, -Xmso512K, -Xcompressedrefs, -verbose:gc, -Xverbosegclog:D:/IBM/logs\XQE\dq_verbosegc_%Y%m%d.%H%M%S.%pid.log,1,1000, -Xgcpolicy:gencon, -Dcubingservices_home=D:/IBM/v5dataserver, -DParentProcessPort=62511, -Djava.library.path=D:/IBM/bin64;, -classpath, D:/IBM/webapps/p2pd/WEB-INF/classes;D:\IBM\v5dataserver\lib\*;D:\IBM\v5dataserver\lib\ext\*;D:\IBM\webapps\p2pd\WEB-INF\lib\*;D:\IBM\tomcat\lib\*;, -DenableTraceServer, -ea, -Dorg.dom4j.QName.singleton.strategy=org.dom4j.util.PerThreadSingleton, -Dorg.dom4j.DocumentFactory.singleton.strategy=org.dom4j.util.PerThreadSingleton, com.cognos.xqe.cubingservices.DQServer] with console output: JVMJ9VM015W Initialization error for library j9gc26(5): Failed to allocate default memory space  Error: Could not create the Java Virtual Machine.  Error: A fatal exception has occurred. Program will exit. 
10.10.9.186:9300   14888   2014-01-13 13:57:07.812   -8   na   na         Timer-24   DISP   5000   1   Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices   StartService   burstDistributionService      Success      
10.10.9.186:9300   14888   2014-01-13 13:57:07.812   -8   na   na         Timer-24   DISP   5000   1   Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices   StartService   relationalMetadataService      Success      
10.10.9.186:9300   14888   2014-01-13 13:57:08.671   -8   na   na         Timer-24   DISP   5000   1   Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices   StartService   BUX Service      Success      
10.10.9.186:9300   14888   2014-01-13 13:57:13.029   -8   na   na         Timer-24   DISP   5000   1   Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices   StartService   camAsyncAA      Success      
10.10.9.186:9300   14888   2014-01-13 13:57:13.029   -8   na   na         Timer-24   DISP   5000   1   Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices   StartService   GraphicsService      Success      
10.10.9.186:9300   14888   2014-01-13 13:57:13.482   -8               Timer-24   ATHENA   5000   1   Audit.RTUsage.idViz.ATHENA.idvisualizations.idvizservice   StartService   idVizService      Success      
10.10.9.186:9300   14888   2014-01-13 13:57:13.482   -8               Timer-24   ATHENA   5000   1   Audit.RTUsage.idViz.ATHENA.idvisualizations.idvizservice   Start   idVizService      Info      
10.10.9.186:9300   14888   2014-01-13 13:57:13.357   -8               Timer-24   ATHENA   5000   1   Audit.RTUsage.idViz.ATHENA.core.smd   StartService   SMDService      Success   


Please help me to find a solution....


It is very Urgent!!!!!!!!!!!!!!!!!

Any help would be appreciated.

Thanks,
Simi   

[skidwai]

are you able to able to resolve the issue?