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Support end date - access manager 7.4.734

Started by nedcpa, 05 Aug 2014 01:00:52 PM

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nedcpa

We are using access manager 7.4.734 and would like to find the 'support end date.'  I tried the site 'IBM Software support lifecycle,' but no luck.

MFGF

Quote from: NedCPA on 05 Aug 2014 01:00:52 PM
We are using access manager 7.4.734 and would like to find the 'support end date.'  I tried the site 'IBM Software support lifecycle,' but no luck.

Access Manager isn't a product in its own right - it ships with Cognos 7 products of various sorts. Which Cognos 7 product are you using it with?

You can see from the page below that all 7.4 builds have been unsupported for a good while. 7.5 is still current, though.

http://www-01.ibm.com/support/docview.wss?uid=swg27014713

MF.
Meep!

nedcpa


We have two products which are using Access Manager tool.
Cognos Planning 10.1.1
Cognos Finance 7.4

So if IBM killed Series 7...one can assume that Access Manager 7 is not supported anymore. Correct?

MFGF


Quote from: NedCPA on 07 Aug 2014 11:48:07 AM
We have two products which are using Access Manager tool.
Cognos Planning 10.1.1
Cognos Finance 7.4

So if IBM killed Series 7...one can assume that Access Manager 7 is not supported anymore. Correct?

Hi,

No - IBM hasn't killed Cognos Series 7. The currently supported builds are all 7.5. All 7.4 builds dropped out of support a couple of years ago though.

If you have Access Manager with your Cognos Finance 7.4 instance, it's no longer supported. You need to be on Cognos Finance 7.5 to have a supported version.

Cheers!

MF.
Meep!