Can't save report

[Yizi]

Hi all, I'm experiencing a weird problem here. I can open the report and edit it, I can also save it but it doesn't actually save the report, the time stamp is same as before, am I missing any setting here?

Cognos 10.2.1
IIS 7
2 Dispatchers

Thanks.

[bi4u2]

I had this issue before, it was due to some IE browser settings that were being maintained by the administrator and could not be changed. We were able to edit and save the report using Firefox. You did not mention what browser you are using but can you try using a different one?

[Yizi]

Thanks for the reply. I tried it on FF and still the same issue. Little more information:

This only happens when I use RS and not QS
IE: 11

Thanks in advance

[MFGF]

Thanks for the reply. I tried it on FF and still the same issue. Little more information:

This only happens when I use RS and not QS
IE: 11

Thanks in advance

Are you using IE11 in compatibility mode?

MF.

[Yizi]

It's not a IE problem really, i doubt it, it's exactly the same in other browsers.

[MFGF]

It's not a IE problem really

You can't say this for definite. What version of Firefox have you tried? You need to be using a browser and browser version that is listed in the Supported Environments page:

http://www-969.ibm.com/software/reports/compatibility/clarity-reports/report/html/prereqsForProduct?deliverableId=1330380859450#sw-14

MF.