XQE-CON-0007 Error only externally

[Yizi]

Hi all,

I get the following error when I load the same report on my external facing cognos:

Code Select Expand

XQE error encountered: DPR-ERR-2059 The requested service has been stopped. The request cannot be completed.
Handler trace back:
[the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler
[the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler
[queryChainHandler] com.cognos.pogo.handlers.logic.ChainHandler
[queryAsyncHandler] com.cognos.pogo.async.impl.AsyncHandler
[queryServiceHandler] com.cognos.xqe.cubingservices.CubingServicesHandlerRSV-SRV-0042 Trace back:RSReportService.cpp(747): XQEException: CCL_CAUGHT: RSReportService::processImpl()RSReportServiceMethod.cpp(258): XQEException: CCL_RETHROW: RSReportServiceMethod::process(): asynchRunSpecification_RequestRSASyncExecutionThread.cpp(848): XQEException: RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp(305): XQEException: CCL_CAUGHT: RSASyncExecutionThread::runImpl(): asynchRunSpecification_RequestRSASyncExecutionThread.cpp(904): XQEException: CCL_RETHROW: RSASyncExecutionThread::processCommand(): asynchRunSpecification_RequestRSQueryMgrBasic.cpp(279): XQEException: CCL_RETHROW: RSQueryMgrBasic::executeRsapiCommandQFSSession.cpp(1181): XQEException: CCL_RETHROW: QFSSession::ProcessDoRequest()QFSSession.cpp(1179): XQEException: CCL_CAUGHT: QFSSession::ProcessDoRequest()QFSSession.cpp(1140): XQEException: CCL_RETHROW: QFSSession::ProcessDoRequest()QFSConnection.cpp(804): XQEException: CCL_RETHROW: QFSConnection::GetParametersQFSQuery.cpp(260): XQEException: CCL_RETHROW: QFSQuery::GetParametersXQEConnector.cpp(289): XQEException: CCL_THROW: XQEConnector::send

I have a few report that spit out the above error only externally but the reports load fine internally. The only difference between the two is the gateway and IIS. I've cross-checked everything and they are identical other than one gateway is open to outside world.

Thanks,
Yizi

[Yizi]

I've noticed sometimes the report runs fine and sometimes it doesn't, and this could happen to any report.

[Yizi]

Conflict between the two GW's, all good now.