Images do not display in Excel 2007 or PDF formats

[Adrian]

First off, apologies if this is a topic covered before.  I tried searching but found nothing fitting my problem.

My company is currently using Cognos 10.1.
I have inserted a company logo in a report and it renders perfecting when running the report in HTML but it returns a broken link when I run the report in Excel 2007 or PDF.  Strange thing is the image does render if I run the report using the Excel 2002 option.

Why not simply run reports in Excel 2002 I hear you ask, the formatting and column widths do not come out with the same consistency I gain in Excel 2007, plus the problem is still there for PDF format.

I have tried both relative and absolute address types (../samples/images/logo_WHITE.png and http://servername/cognos10/samples/images/logo_WHITE.png)

The example above uses .png image type, I get the same results for jpeg and gif image files.

I read somewhere that suggested setting the cognos server(s) as a trusted location in the trust center in excel, this made no difference.

I've been searching for a resolution for weeks with no luck, please tell me there is an answer!  :-[

Kind Regards

[navissar]

Did you try one of these two solutions, and how did it fare?
http://www-01.ibm.com/support/docview.wss?uid=swg21339916

[MDXpressor]

And don't forget about WebDAV.  You need to enable it as part of your image usage as well, I think.
http://www.ibm.com/developerworks/data/library/cognos/infrastructure/cognos_specific/page601.html

Here is a KB post dealing with security perm's as well.
http://www-01.ibm.com/support/docview.wss?uid=swg21339267