Blank Screen Only Hyperlinks in Cognos connection

[riteshsinghrathod]

Hi Friends,

Need your help !!

Have successfully installed 32 bit Cognos 10.1.1 on Windows 7 but however while logging in to the cognos connection, I see no images only hyperlinks on white background(as in the attachment).
Using iis 7 isapi module.

Please if you can let me know how to get a standard cognos connection home page.

[sunosoft]

Is this single server or distributed installation ?

are you accessing cognos using dipatcher URI or gateway URI ?

[riteshsinghrathod]

Hi SK,

Thanks for your response.

Its Single server environment.
Content Store on the same server.
Accessing it Via gateway URI and there is no splash screen too

[sunosoft]

Just verify your gateway/IIS configuration once again by using below link.

http://www.ibm.com/developerworks/data/library/cognos/infrastructure/web_servers/page599.html

Alos just try if you can access cognos properly(with images) using dispatcher URI, I think as its single server install(if all three components in one directory) dispatcher URI should show images.

[riteshsinghrathod]

Hi Sk,

Thanks for the link. Thats the same one I used to configure IIS.
Will try once again and update here.

Thanks

[tejas]

Hi ritesh

I am sure that the output u shown in the attachment belongs to the external dispatcher URI and not to the gateway URI. To get the administrative portal u have to install and configure IIS webserver and put the link in the gateway URI....

[riteshsinghrathod]

Hi Guys,

Thanks for all valuable suggestions and issue is now resolved and it was a simple problem with the iis.

Solution :
Everything was working fine and even I was accessing correct gateway uri ;)

Issue was with "static content" option which I did not enable while turning windows features ON and OFF. Once I did that everything started looking beautiful.

Please find the steps below.
Go to Windows features / Turn Windows features on or off. Under Internet information services, expand Common http features. Check the box static content and click OK.
relaunch cognos connection in new window.

[umarah]

@ rsr

Dude you are a lifesaver, i love you.

Been trying to fix this for the past 7 days. finally came across this. Phewwwwwwwww.

Thanks

[binhnta]

Hi Guys,

Thanks for all valuable suggestions and issue is now resolved and it was a simple problem with the iis.

Solution :
Everything was working fine and even I was accessing correct gateway uri ;)

Issue was with "static content" option which I did not enable while turning windows features ON and OFF. Once I did that everything started looking beautiful.

Please find the steps below.
Go to Windows features / Turn Windows features on or off. Under Internet information services, expand Common http features. Check the box static content and click OK.
relaunch cognos connection in new window.

Thanks rsr a lot! It is really an invaluable gift from you to others that saved my life :)