Open report Studio with Firefox

[Dkelley2001]

I am having issues opening Report Studio with Firefox. I am using Cognos 10.1.1 and have found that Firefox 29 is not supported. I have seen suggestions to use Firefox ESR 24.5 to solve the problem. I have done that. When I open Report Studio I still hang-up at /rsapp.htm

Here are the specifics to what I have tried/checked. Does anyone have any other ideas.

Running Cognos 10.1.1
Installed and am running Firefox ESR 24.5
Accept Cookies
Enable JavaScript
Enable pop-ups for the IBM Cognos BI server

Thank you

[MFGF]

I am having issues opening Report Studio with Firefox. I am using Cognos 10.1.1 and have found that Firefox 29 is not supported. I have seen suggestions to use Firefox ESR 24.5 to solve the problem. I have done that. When I open Report Studio I still hang-up at /rsapp.htm

Here are the specifics to what I have tried/checked. Does anyone have any other ideas.

Running Cognos 10.1.1
Installed and am running Firefox ESR 24.5
Accept Cookies
Enable JavaScript
Enable pop-ups for the IBM Cognos BI server

Thank you

To use Firefox ESR 24 you need to be on Cognos 10.1.1.3. Otherwise you need to install ESR 17

See he supported environments page for details:

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity-reports/report/html/prereqsForProduct?deliverableId=1267644462529

Cheers!

MF.


Sent from my iPad using Tapatalk HD

[Dkelley2001]

Thank you. I must of misread what I saw earlier. I appreciate the information I will give it a try.

[Dkelley2001]

To use Firefox ESR 24 you need to be on Cognos 10.1.1.3. Otherwise you need to install ESR 17

See he supported environments page for details:

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity-reports/report/html/prereqsForProduct?deliverableId=1267644462529

Cheers!

MF.


Sent from my iPad using Tapatalk HD

I see where my confusion came in. I download ESR 24.5 from the location below. I can not find a download for ESR 17. Do you have any idea where I could find it? Thanks again

http://www.mozilla.org/en-US/firefox/organizations/faq/

[MFGF]

I see where my confusion came in. I download ESR 24.5 from the location below. I can not find a download for ESR 17. Do you have any idea where I could find it? Thanks again

http://www.mozilla.org/en-US/firefox/organizations/faq/

Mozilla seem to keep their old versions here:

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

Cheers!

MF.

[Dkelley2001]

MFGF

Installed ESR 17.0.1 and it seems to be working without issue. I truly appreciate you taking the time to assist me.

[MFGF]

MFGF

Installed ESR 17.0.1 and it seems to be working without issue. I truly appreciate you taking the time to assist me.

You are very exceptionally exceedingly most welcome! :)

MF.