If you are unable to create a new account, please email support@bspsoftware.com

 

Missing HRESULT Parameters error while opening contributor webclient in IE 9 32

Started by renilrising, 19 Mar 2014 03:31:04 AM

Previous topic - Next topic

renilrising

Hi,

When I login to Planning contributor web client  and click on a particular planning model through Internet Explorer 9(32 bit) and Mozilla firefox 4 I am getting the below error.
I am running CognosRCP.msi file but even after that I am getting the same error.
This is happening  when I access the planning application from other computers on the same network.But when I access the  planning model  directly on planning server  using internet explorer 9(32bit) then I am able to open the same without any error.

The error is "An unrecoverable error has occured and contributor must close.Please contact your administratorUnexpected.missing HRESULT Parameter"


ericlfg

Hey Renil,

You mention that you ran the cognosRCP, but did you also run the contributor.msi?  The cognosRCP is the Rich Client Platform that the Contributor executable runs on.  Make sure that on the end user systems, when you go into add/remove programs that there's the IBM Cognos Framework and Contributor client items listed.