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Resolved: 500 - internal server error while exporting to Excel 2007 format

Started by SGD, 24 Feb 2014 04:48:52 AM

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SGD

24 Feb 2014 04:48:52 AM Last Edit: 10 Mar 2014 12:43:25 PM by SGD
Hi,

When user tries to export Cognos reports (HTML) in Excel 2007 format he gets "500 - internal server error" as shown in attached screenshot.

I have tried searching in google but did not find any concrete solution. Please suggest.

Note: We are using Cognos v10.2.
Regards,
S.G.D.

bdbits

#1
24 Feb 2014 02:13:18 PM
There is likely more information available in the Cognos server logs.

SGD

#2
10 Mar 2014 12:43:00 PM
Not sure but this issue got resolved once I have restarted Cognos Gateway server.  :)
Regards,
S.G.D.
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