If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

10.2.1 Visualisations: Download Issue

Started by Northern_Monkey, 11 Feb 2014 10:24:34 AM

Previous topic - Next topic

Northern_Monkey

Has anyone else had issues downloading the new charts?

https://www.analyticszone.com/homepage/web/displayMarketplacePage.action#catalog/viz_assets_allvis

I have signed up and signed in but when i click on teh download button, it does nothing?
Any ideas?

MFGF

#1
Works fine for me! This is what I see from Internet Explorer when I click on the download link:



Having said that, when I originally downloaded this it contained only a few of the visualizations - I ended up downloading each one individually.

Cheers!

MF.
Meep!

Northern_Monkey

#2
Apparently i'm not the only one!

https://www.analyticszone.com/forums/html/topic?id=73a29824-da9a-4a31-801f-255f8d8695f5

In fact i cannot even get the link to reply to the post on the site!

Anyone fancy uploading the file sto an FTP for me? Or emailing them?  :) :) :) :) :) :) :)

MFGF

I looked at Analyticszone yesterday and it was down. Looks like IBM are having some issues with it.

If you need the visualizations immediately, send me a PM and I will see if I can get them to you somehow...

MF.
Meep!

EarthDog

Also devleloperworks seems to be down today...

Northern_Monkey

MFGF was kind enough to help me out with the downloads and the site seems to be up and running now.
However i am still having trouble!

I cannot seem to upload the files and IBM are of no use!

I have read however that if you try to install the 10.2.1 files and on teh 10.2.1.1 files and vice versa then you can come across issues.
I did think about rolling back from the 10.2.1.1 FP2 that i installed to be double sure but i just noticed that following error on service start up:

11:17:09, DPR-DPR-1002 Successfully registered the dispatcher http://SERVER:9300/p2pd in Content Manager.
11:17:10, 'idVizService', 'compose', 'Failure'.
com.ibm.cognos.idvisualizations.vizframework.service.qlsexec.datasourcehandler.factories.IDataSourceHandlerFactory
11:17:10, 'com.cognos.pogo.services.DispatcherServices', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
com.ibm.cognos.idvisualizations.vizframework.service.qlsexec.datasourcehandler.factories.IDataSourceHandlerFactory


Anyone seen this before?

I also read that you can come across errors with the downloads if you only have the reporting platofrm instaed of the BI server! Anyone seen that before>

MFGF

The vizbundles I have are most likely the 10.2.1 versions - I grabbed them when 10.2.1 first hit the streets. I am currently on 10.2.1.1 IF3 but I'm not seeing any issues.

If you look at the list of installed services in Cognos Configuration is the Visualization Gallery Service set to "Enabled"? Are there any other errors in cogserver.log that can help you pinpoint a specific error?

MF.
Meep!

Northern_Monkey

How interesting.

I do not see any '.. Gallery Service' but do have the 'interactive discovery visulaization service'.
That will be to do with the version of platofrm install i have and am licenced to use! Never seen this before, all other sites normally have teh full bi server. The current one does not have Analysis Studio or Event Studio and now it seem teh Visulisations is a not available either!

Out of interest, did you install 10.2.1 then FP1 and the Interim FP3?

MFGF

#8
Quote from: Northern_Monkey on 18 Feb 2014 06:00:29 AM
How interesting.

I do not see any '.. Gallery Service' but do have the 'interactive discovery visulaization service'.
That will be to do with the version of platofrm install i have and am licenced to use! Never seen this before, all other sites normally have teh full bi server. The current one does not have Analysis Studio or Event Studio and now it seem teh Visulisations is a not available either!

Out of interest, did you install 10.2.1 then FP1 and the Interim FP3?

I have the Interactive discovery visualization service plus the Visualization Gallery service.



I started a while ago with this instance so my install path was 10.1 then 10.1.1 then 10.2 then 10.2.1 then 10.2.1.1 then 10.2.1.1 IF3. Next on my list is 10.2.1.2 :)

MF.
Meep!

Northern_Monkey

Well that will be why i cannot install the files  :D

Thanks for your help