user doesn't show as a user

[TruthSeeker]

I went into the Cognos namespace and added a user to a Cognos Group and a Cognos Role.

Then I go look for the user in the NT security domain so I can assign them portals, etc.
But in the NT area, their user id is not highlighted.
Most of the other users are, but not this one.

Any ideas?

[TruthSeeker]

I had the user login.
Then I went back to the NT domain and modified the user to get the right portal.
Then when I refreshed the screen, the user showed up in blue like the other users.
Not sure what the magic incantation is...

[MFGF]

Had the user ever logged in before? If not, they will not have had a user profile in the content store. You can create one for them as a System Administrator if you wish, but my guess is this was the difference here.

Cheers!

MF.