Please help!! can't start cognos server anymore :(

[MFGF]

@suno soft,

Here is the new issue - When I try to start the server, still starting and giving the same message like

09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.


Thanks,
Simi

Hi,

Let's try a third time. How is your configuration defined? You still haven't given us any information about how your environment URIs are configured. It looks suspiciously like you have defined a standby content manager which isn't present, but we can't know this because you still haven't told us how you set things up. Can you detail how you have defined your configuration?

MF.

[simi123]

We have installed the FM and Cognos server in two different server.
Server A has content store as Microsoft Sql server DB type and host and port is localhost:1433
Gateway URI is cognos.cgi

Server B has content store as Microsoft Sql server DB type and host and port is <Server A Name>:instance number.
Gateway URI is cognosisapi.dll

Whenever I restart the the SERVER A I am getting Issue like
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.


But, As soon as I restart the Server B then The server A become restarted.

Also, The BI web Portal is taking longer time to open the welcome page for sometimes. But, sometimes even a second, it opens the welcome page.

Please let me know, still you need more information.

Please try to fix this issue!!!!!!!!!!!!!!!!

Thanks,
Simi

[sunosoft]

This info is not sufficient.

Where exactly you have configured your content manager ?

seems like you have all three components(CM,dispacther,gateway) in the same location.

How you want to use these two servers ? Both servers for the same env ? or one for one env and other for other env ?

[MFGF]

We have installed the FM and Cognos server in two different server.
Server A has content store as Microsoft Sql server DB type and host and port is localhost:1433
Gateway URI is cognos.cgi

Server B has content store as Microsoft Sql server DB type and host and port is <Server A Name>:instance number.
Gateway URI is cognosisapi.dll

Whenever I restart the the SERVER A I am getting Issue like
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.
09:38:31, CM-REQ-2378 A request was received to start the negotiation process to determine which Content Manager instance should become active.


But, As soon as I restart the Server B then The server A become restarted.

Also, The BI web Portal is taking longer time to open the welcome page for sometimes. But, sometimes even a second, it opens the welcome page.

Please let me know, still you need more information.

Please try to fix this issue!!!!!!!!!!!!!!!!

Thanks,
Simi

See my other post on this topic:

http://www.cognoise.com/index.php/topic,23424.msg72750.html#msg72750

Can you clarify what you mean by "Server B has content store as Microsoft Sql server DB type and host and port is <Server A Name>:instance number." Which of these is true?

a) in Cognos Configuration on Server B you have the Content Manager URI set to http://serverA:9300/p2pd/servlet (within Environment) and you have no Content Store configuration or
b) in Cognos Configuration on Server B you have the Content Manager URI set to http://serverB:9300/p2pd/servlet and the Content Store config set to ServerA:1433 and pointing to the same physical database used by ServerA's Content Store?

Option a) would be correct. Option b) is absolutely, categorically, emphatically, disastrously wrong :)

MF.

[simi123]

MFGF - Option b) disastrously wrong  :)
1)
Server A(Windows Server): In Cognos configuration
Data Access-> Content Manager -> Content Store ->Type: Microsoft Sql Server DB.
                                                                              USer Credentials
                                                                              Host:port - localhost:1433
                                                                              DB Name - cm
Environment ->Gateway URI- cognos.cgi
Here, the localhost tends to Server A
Server B(Windows Server): In congos Configuration
Data Access-> Content Manager -> Content Store ->Type: Microsoft Sql Server DB.
                                                                              USer Credentials
                                                                              Host:port - server A name:1452
                                                                              DB Name - cm
Environment ->Gateway URI-  cognosisapi.dll
Here, the localhost tends to Server B.

2)In IE, if I type in the URL like http://server A/ibmcognos ->then it works in all clients and users server.
But If I type like http://server B(which means localhost)/ibmcognos ->then it works in only on Server B and Not working on any server.

So we are using this http://server A/ibmcognos in everywhere.

Please let me know, what I have to do exactly now?

Thanks,
Simi