FM cant connect

[CoginAustin]

When using FM I am getting the following error when trying to "test" the data

QE-DEF-0368 Unable to decrypt user name and password credentials from the content store. Use Cognos Configuration to configure your reporting environment.

Also, in Cognos Configuration I am seeing:
[Cryptography]
1. [ ERROR ] java.lang.NoClassDefFoundError

Any ideas why I would get this error? I am assuming it cant find my JCE or java runtime?
This is a windows 2000 box with nothing else loaded on it

[MFGF]

The first possibility that springs to mind is the jce hotfix.  Assuming Framework Manager is on a separate machine to the ReportNet Content store, did you update jce_1_2_1 to jce_1_2_2 on your FM machine as well as the ReportNet server?

Best regards,

MF.

[CoginAustin]

Yes, I did apply the new JCE.. that is what is strange to me. This FM is on a workstation and not a RN box

[cognosfreelancer]

Hello CoginAustin

I assume you are using the same JVM on the FM machine as the RN machine.

They need to be same to ensure successful cryptographic generation.

Do you have a JAVA_HOME environment variable on your FM machine. If so, ensure it points to the right JVM.

If not, try opening Cognos configuration from the command line.

Go to the bin directory and type in crconfig.bat -java:local


NKT

[pikachu]

Hi,

I know this is an old thread but I am faced with the same problem right now. FM is on Windows, RN is on AIX.

My JVM on AIX is:
java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2)
Classic VM (build 1.4.2, J2RE 1.4.2 IBM AIX build ca142-20050929a (SR3) (JIT enabled: jitc))


My JVM on Windows is:
java version "1.4.2_03"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_03-b02)
Java HotSpot(TM) Client VM (build 1.4.2_03-b02, mixed mode)


They are both essetially 1.4.2 but does the _03 difference matters? If it doesn't what else do I need to look out for? Thanks.