Error export to Excel

[evahafsah]

Dear Guru,

I have problem to export report to Ms.Excel 2007  :(
It shows error :
The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_Intelligence.

But if I export report to Ms. Excel 2002, it's works

My Environment :
OS : Solaris
Cognos 10.1.1

Big Thanks!
eva

[sharon]

Hi,

I have the same error in export to Excel. when i have ran in html, its working fine. In Excel only it shows error like this
RSV-SRV-0040

      The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_Intelligence.


Please anybody help me .

[hittony]

Hi, more error detail will be helpful