Accessing Cognos Portal from a different machine.

[rajanikumarv]

Hi All,
i have a problem accessing my cognos portal deployed on IIS on machine A and accessing it from machine B. i am able to open it from machine A but not from machine B.
in machine A my url is http://localhost/Cognos8/cgi-bin/cognos.cgi and in machine B in url, i replaced localhost with  machines IP.
can any one tell me what could have gone wrong???

regards
Rajani Kumar

[swordfish]

I may sound a little silly but

a. Are both your systems in network?
b. You mentioned that you replaced localhost with "machines IP" - Did you use Machine A's IP or Machine B's IP

These were my first thoughts.

SW

[goose]

From machine B try and ping host A (server) and see if you can see the server

[rajanikumarv]

I have made sure that Machine A and B are in network as i pinged A from B(my own machine). in the URL, it was machine A's IP.still i am not able to access it. what i think is something to do with IIS. is that so??? some one pull me out of this issue plz.

[goose]

Do the following and post the results:

1. On machine B in IE enter http://<serverip> and post  the results

2. On machine B in IE enter http://<serverip>/Cognos8/cgi-bin/cognos.cgi  and post the results

If your using IIS I would recommend using ISAPI instead of the CGI but we can do that later.

[rajanikumarv]

yes ive used both the ways. not much change..

[goose]

on machine B when you go to http://<serverip> what do you see?

[rajanikumarv]

for few seconds i see in the status bar "opening page port no." and then finally page cannot be displayed.

[goose]

Can you post the exact message that you get, "page cannot be displayed" could be a number of things

[rajanikumarv]

please have a look at the screen shots.. of Machine A

[rajanikumarv]

please have a look at the screen shots.. of Machine B

[goose]

Ok maybe you just need to configure some settings in your clients browser

1. Open IE on machine B

2. Click Tools -> Internet Options

3. Click the Connections tab

4. If machine B is on a LAN and there is something in "Dial-up and Virtual Private Networks settings" make sure "Never dial a connection" is selected, else ignore

5. Click LAN Settings

6. Now try both these steps

    a) Check "Automatically detect settings" click OK till all the popup windows are closed. Try and go to the cognos portal again

    b) If that doesnt work you might need to configure a proxy manually, do steps 1 -5, then uncheck "Automatically detect settings" and check "Use a proxy server for your LAN...", you must enter a valid proxy name and port which is usally 80. Click OK till all the popup windows are closed. Try and go to the cognos portal again


7. If that doesnt work try it from another PC and see.

Hope this helps!

[COGNOiSe administrator]

I think I've been generous with the size of attachments, but I have to STRONGLY object to BMP files. For crying out loud, use a tool like Gadwin PrintScreen to capture GIFs and JPEGs instead. They are much, much smaller. I don't want to pay for extra bandwidth ...

[rajanikumarv]

i didnt think about that .sorry for what ive done. i will not be attaching files from now on..

[COGNOiSe administrator]

You can still attach screenshots and docs, just make sure they are of the smallest size possible. GIF and JPG for images is prefered. ZIP for very large documents.