Unable to send reports through emails in Cognos.

[santosh.yelugoi]

Hi All,

Recently our SMTP server has moved from xxxx server to YYYY server so in cognos configuration under security > authentication i selected LDAP directory then I have mentioned new server at HOST Port.

So then i scheduled a report but that report is running successful bot the email is not sending, if i check the run history details its giving below error message:
I request you all to provide any solution as sson as possible.


27 September 2013 7:07:43 PM    CNC-SDS-0408 There are email messages waiting to be sent.
27 September 2013 7:07:43 PM    CNC-SDS-0410 The email message was not sent. Approximate message size: [24 KB] The Mail server returned this error: [550 5.7.1 Client does not have permissions to send as this sender ]
27 September 2013 7:07:43 PM    CNC-SDS-0335 Error returned from SMTP Server. The error message was: [550 5.7.1 Client does not have permissions to send as this sender ]. The message could not be sent.
27 September 2013 7:07:43 PM    A failure notification was sent.
27 September 2013 7:07:43 PM    CNC-SDS-0410 The email message was not sent. Approximate message size: [905 B] The Mail server returned this error: [550 5.7.1 Client does not have permissions to send as this sender ]
27 September 2013 7:07:43 PM    CNC-SDS-0335 Error returned from SMTP Server. The error message was: [550 5.7.1 Client does not have permissions to send as this sender ]. The message could not be sent.

[Grim]

LDAP is not SMTP.

You should have changed the server under Notification.