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HAL Error by navigating within multiple mht-files using IE-back-button

Started by Jerome T, 30 Jul 2013 10:24:22 AM

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Jerome T

30 Jul 2013 10:24:22 AM
Hi everyone,

I have created several active reports that are linked together. So I can access a detailed active report by clicking on a KPI for example.
I used a HTML Item to be able to let the linked report open in the same window. Now if I click the browsers back-button to get back to the
starting report, I get following error-popup:
HAL ERROR
String ID not found: IDS_IR_PROGRESS_IMAGECACHE

We have Cognos 10.1.1 and mht-files on a Sharepoint 2010.
The error appears by using Windows 7 and IE 8 (8.0.7601) --> IE 8 for Windows 7.

Now if I do the same with Windows XP and IE 8 (8.0.6001) --> IE 8 for XP.
everything is working fine and no error message appears.

Unfortunately my client is now using Windows 7 so I need to find a solution to avoid the HAL Error.

Does anyone have an idea or the same issue?
Are there eny specific brower-options that I could set?

Grim

#1
16 Aug 2013 09:08:06 AM
Does the same thing happen with Firefox with the MHT Addon?
Have you tried a newer version of IE? IE8 is kinda old.
"Honorary Master of IBM Links"- MFGF
Certified IBM C8 & C10 Admin, Gamer, Geek and all around nice guy.
<-Applaud if my rant helped! 8)

Jerome T

#2
16 Sep 2013 07:16:53 AM
Hi Grim,

thanks for your reply.
Unfortunately the IT of my client supports only IE.

But I found and workaround:
Instead of the IE-back-button, I created a back-button to the starting-point inside the active report using a relative hyperlink.
As Cognos-Hyperlink-Element does not offer the property to open the link in the same window and I don't want to have a new window each time I click on "Back",
I used a HTML-Item instead with following HTML-code:

<html>
<a href='../xxx_Dashboard.mht' target='_self' title='Home'><img src='https://xxx/Home_Button.jpg' width='80' border='0' alt='Home'></img></a>
</html>
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