[Cryptography] [ ERROR ] java.lang.NullPointerException

[Cog_rookie]

Hi all,

When I try to start the primary CM I keep getting this error. I have re-created CSK, encrypt keys and sign but still get the error above.

I even re-did the cogstartup.xml file.

It all works fine after I re- do all of the above but when I re-start it again it comes up with the above error.

Does anyone know what the above error is referring to?

Any suggestions would be greatly appreciated.

[Grim]

Unix/Linux or Windows?

If unix/linux did you update the java env? JAVA_HOME set properly? LD_LIBRARY_PATH ok too?

[Cog_rookie]

Windows

There is no JAVA_HOME set in the environmental variables.

I think we don't require that in the windows settings do we?

[Grim]

On windows you do not, and should not have a JAVA_HOME set. Cognos on Windows comes with java.

Is this an older server? Do you have any remnats of old installs in the env vars?

Is DEP on? If yes turn it off.

When you regen the keys make sure you are deleting/moving all of the following:
Files...
<cognos>/configuration/caSerial
<cognos>/configuration/cogconfig.prefs
<cognos>/configuration/cogstartup.xml
<cognos>/temp/cam/freshness

Folders...
<cognos>/configuration/csk
<cognos>/configuration/encryptkeypair
<cognos>/configuration/signkeypair

[emarshah]

Hi Cog_rookie,

               you might need to set either JAVA_HOME variable
              or regeneration of Encyrpt keys will work http://www-01.ibm.com/support/docview.wss?uid=swg21344755.

[Cog_rookie]

I had to delete the JAVA_HOME variable in my environmental variables path.

[Grim]

As I said...

On windows you do not, and should not have a JAVA_HOME set.

[Cog_rookie]

Thanks Grim.

I did not see the JAVA_HOME then.

Thanks for your help.