Configuring Email server in Cognos Configuration - Please Help

[HDA]

Hi, I am getting this error when scheduling a report to email

"no namespace in provided credentail"

I followed this procedure that I found online, Except I did not specify any Account and Password and Default Sender values.

1)In the Explorer window, under Data Access, click Notification.

2)In the Properties window, for the SMTP mail server property, type the host name and port of your SMTP (outgoing) mail server.

Tips  - I did not change any of these because I don't need them

To be able to open reports that are sent by email, you must change the host name portion of the Gateway URI from localhost to either the IP address of the computer or the computer name. Otherwise the URL in the email will contain localhost and remote users will not be able to open the report.

To be able to open reports that are sent as links, ensure that the Gateway URI on report servers and notification servers specifies an accessible Web server hosting IBM Cognos content. If you have mobile users accessing links remotely, consider using an external URI.

3)Click the Value box next to the Account and password property and then click the edit button when it appears. - I cleared default User Id and Pwd

Type the appropriate values in the Value - Account and password dialog box and then click OK.

Tip: If logon credentials are not required for the SMTP server, remove the default information for the Account and password property. When you are prompted for confirmation to leave this property blank, click Yes. Ensure that the default user name has been removed. Otherwise, the default account is used and notifications will not work properly.

4)In the Properties window, type the appropriate value for the default sender account. - Cleared default sender value

Test the mail server connections. In the Explorer window right-click Notification and click Test. - Test is successful

IBM Cognos Business Intelligence tests the mail server connection.

Please Help.

[Grim]

Have the user that scheduled the report renew their credentials:
http://www-01.ibm.com/support/docview.wss?uid=swg21422445

You may want to look at configuring Auto Renew:
http://www-01.ibm.com/support/docview.wss?uid=swg21591076

[HDA]

I am getting the same error when I tried to create credentials in My Preferences.