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Unable to Delete Cognos 10 Installation Directory

Started by karthicks19, 29 Jul 2013 04:36:28 PM

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karthicks19

Hi experts,
I installed Cognos 10 development version few days before and now its expired. So I uninstalled that. But still I found the installed folder had some files in it. I tried to delete that ,but it was throwing error message that its been used by some other program. I went to services, and I still see the Cognos 10 service is listed there in services. I suspect this is restricting me from deleting the folder contents. How can I remove this service and delete the contents in old installation folder? Appreciate your help in this.

Grim

I'm assuming this is windows so you'll have to use these steps to manually remove the service.
http://geekswithblogs.net/shahedul/archive/2006/10/13/93984.aspx

Once that is done reboot and then you should be able to delete the directory.
"Honorary Master of IBM Links"- MFGF
Certified IBM C8 & C10 Admin, Gamer, Geek and all around nice guy.
<-Applaud if my rant helped! 8)

MFGF

My guess is that IIS is running and holding some of the files and folders open. try doing iisreset -stop then deleting. If this works, do iisreset -start to start IIS back up again :)

MF.
Meep!