installation - service unavilabile

[bevo]

Hello everyone,

I have just installed for the first time on a server the Cognos 8 Business Intelligence Server. I have made all necessary changes on the Cognos Configuration as well as on IIS.
I have a server with Windows 2003 Server, IIS and SQL Server ( all installation are on the same pc).

When I am trying to access the http://localhost/cognos8  I get the following error:

Service Unavailable


The following have been completed:

- Created cognos8 virtual directory pointing to <c8 location>/webcontent folder, Permission: Read
- Created a cgi-bin VD under cognos8  VD pointing to <c8 location>/cgi-bin folder, permissions: Read and Execute
- Verified CGI applications aren't 'prohibited.'
-  Added the index.html in the cognos8 VD

Browsing the VD in IIS also reports Service Unavailable.

Please help.

[COGNOiSe administrator]

Are you sere the web server is running? What do you get when you hit http://localhost/ ?

[bevo]

http://localhost/   shows Service Unavailable.

I saw this error in the Event Log:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{A9E69610-B80D-11D0-B9B9-00A0C922E750}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20).  This security permission can be modified using the Component Services administrative tool.

Does that error offer some insight into the problem?

[COGNOiSe administrator]

Sounds like your IIS server has been locked down. Talk to your Windows Admins. There are so many ways in which this could have been done.

[bevo]

I ditched IIS and installed Apache. Now it works fine.

Thanks!