Images not available on PDF

[hrk551]

Hi all, I have placed Images folder under C10 folder and able to access our logs and some image on to the report. And These are displayed on HTML but not when exported to PDF. any suggestions.Thank you


Hrk

[MFGF]

When you reference the image URL in your report, are you using an absolute or relative path to the image?

[hrk551]

Relative Path

[MFGF]

Hmmm. It sounds like this might not be getting resolved properly. Does it work if you specify an absolute URL to the image file?

MF.

[dcsoke]

Have you made the webcontent folder a shared folder?

[hrk551]

This is resolved by adding "Everyone" access to the images folder which is placed in the webcontent folder, and in the report for the URl :  ../Images/ file   ....

Thank you
HRK

[Agnes]

One problem is the relative/absolute image url, and another reason may happened on the pdf reading app im not sure, you can try to change to another pdf reader and try again.

[Jiayue.lin]

maybe we can store the images under ..\Congos10\webcontent\samples\images

when we need to insert image into the report, the URL should be like that

http://localhost(or your server name)/cognos10/samples/images/image2.jpg (the part in red highlight should be the path you login the cognos)