Initial Index Update Stuck "Pending"

[watknb]

Hi,

I have just installed Cognos 10.2 in a distributed environment.

I am trying to build the first index, but its not doing anything.  I know it can be slow first time, but I have left it for 12hrs + and the status says "Pending" the whole time.

The index update service and index data service is running on the content manager only.  The index search service is running on both dispatchers.

Any help greatly appreciated!