Cognos 10.1.1 -- zip/compression of e-mailed reports not working

[Gene]

Recently I upgraded to 10.1.1.

Just noticed that compression of e-mailed reports is not happening for some reason.

Here's the message that is embedded in the .csv.txt object that arrives in e-mail:
>>>
CNC-SDS-0417 The attachment, 'DB2 PPA data dump (PPA package).csv', in 'application/vnd.ms-excel; charset=UTF-8' format, of size 41.56 MB was not delivered. It had to be removed in order to meet the maximum allowable size of 19 MB for all attachments in one email message.
<<<

Cognos' delivery service is supposed to zip up the e-mailed reports because I have the following dispatcher configuration settings:

• Maximum size of an uncompressed email attachment for delivery service in MB: 5
  
• Maximum size of an email message for delivery service in MB: 19
  

Taking a look at cogserver.log I see a mention of "gzip, deflate" but there is no compression taking place.

Any ideas?

[JohnKl21]

Hi Gene

Have you had any sollution to your problem?

We are facing the same problem in COgnos 10.1.1 and COgnos 10.2