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Cognos 10 - Installation error

Started by Tara, 04 Jun 2012 02:15:17 AM

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Tara

Please help me with the below error:

Windows Xp professional
Cognos 10
DB2

Error with installation:

'ContentManager', 'getActiveContentManager', 'Failure'.
DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.
07:55:28, CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.  CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store. Cause: CM-CFG-5137 Content Manager was unable to complete the initialization of the content store. For more information, review the log file. Before you restart Content Manager, you may need to recreate the content store database or clean it using dbClean_*.sql.    Runtime Exception stack trace:  CM-CFG-5137 Content Manager was unable to complete the initialization of the content store. For more information, review the log file. Before you restart Content Manager, you may need to recreate the content store database or clean it using dbClean_*.sql.     at com.cognos.cm.dbstore.CMDbStoreFactory.initContentIndependentBeforeLock(CMDbStoreFactory.java:1976)     at com.cognos.cm.dbstore.CMDbStore.initializeContentIndependentBeforeLock(CMDbStore.java:3828)     at com.cognos.cm.server.CMServlet.initializeContentStoreContentIndependentBeforeLock(CMServlet.java:2122)     at com.cognos.cm.server.CMServlet.init(CMServlet.java:1894)     at com.cognos.cm.server.ContentManager.start(ContentManager.java:403)     at com.cognos.cm.server.ContentManagerLifecycleHandler.start(ContentManagerLifecycleHandler.java:62)     at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:94)     at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:388)     at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:604)     at com.cognos.pogo.util.threads.SafeThread.safeRun(SafeThread.java:70)     at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61) 
07:55:29, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
null
07:56:20, 'CPS Producer Registration Service', 'StopService', 'Success'.
07:56:20, 'MetadataService', 'StopService', 'Success'.
07:56:20, 'IndexDataService', 'StopService', 'Success'.
07:56:20, 'AnnotationService', 'StopService', 'Success'.
07:56:20, 'IndexUpdateService', 'StopService', 'Success'.
07:56:20, 'HumanTaskService', 'StopService', 'Success'.
07:56:20, 'JobService', 'StopService', 'Success'.
07:56:20, 'DeliveryService', 'StopService', 'Success'.
07:56:20, 'AgentService', 'StopService', 'Success'.
07:56:20, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
null
07:56:20, 'EventService', 'StopService', 'Success'.
07:56:22, 'MonitorService', 'StopService', 'Success'.
07:56:22, 'ContentManagerCacheService', 'StopService', 'Success'.
07:56:22, 'camAsyncAA', 'StopService', 'Success'.
07:56:22, 'IBM Cognos Enhanced Search Service', 'StopService', 'Success'.
07:56:22, 'ReportDataService', 'StopService', 'Success'.
07:56:22, 'GraphicsService', 'StopService', 'Success'.
07:56:22, 'BUX Service', 'StopService', 'Success'.
07:56:22, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
null
07:56:22, 'ReportService', 'StopService', 'Success'.
07:56:22, 'DimensionManagementService', 'StopService', 'Success'.
07:56:22, 'IndexSearchService', 'StopService', 'Success'.
07:56:23, 'BatchReportService', 'StopService', 'Success'.
07:56:23, 'QueryService', 'StopService', 'Success'.
07:56:23, 'SystemService', 'StopService', 'Success'.
07:56:23, 'Fragment Server Service', 'StopService', 'Success'.
07:56:23, 'ContentManagerService', 'StopService', 'Success'.
07:56:23, 'LogService', 'StopService', 'Success'.
[ ERROR ] CFG-ERR-0103 Unable to start IBM Cognos service.
Execution of the external process returns an error code value of '-1'.

sir_jeroen

Have you cleaned up you db using the scripts mentioned? Probably there's a left over of an earlier initialization process.

Tara

I think the way i installed it itself was incorrect. Its been corrected now and its woking fine. I had to chose derby database while setting up CM and then its working fine

MFGF

You should be able to use DB2 as a content store, provided it has been configured correctly and the relevant capabilities have been granted.

Having said that, XP Professional is not a supported environment to install a Cognos 10 server on in the first place. I guess this is some kind of demo or test machine?

MF.
Meep!