Cognos Toolbar (Export Button) hidden in Cognos Viewer

[deepak2k2]

Hello,

Suddenly all the users in the GROUPS not able to see the Cognos Toolbar (Export Button).  This will appear in Cognos viewer
when we run the report in html.

Users facing the issues for all the reports. 

I've checked in the permission settings, its showing as Read, Execute and Traverse.

Any suggestions?

[bi4u2]

Are your users members of at least 'Consumers' role? You have to check the capability under Cognos Viewer/Toolbar and see who has rights to that.

[deepak2k2]

Hello,

Could you please advise what rights are needed for the users to view the Export Button Toolbar.

[bi4u2]

You need to have permissions on the Capability under Cognos Viewer called 'Toolbar'. Check to see what groups have permissions on that and make adjustments as needed.

[Rahul Ganguli]

Hi,

Are you using custimized style for your Cognos environment?
If it is not the issue with access rights I think this may be due the customized stylesheets.

Regards,
Rahul