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Can't reach deployment location in Cognos Configuration

Started by Marva55, 30 Mar 2012 07:04:20 AM

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Marva55

Hi,

I'm are currently installing a new environment for Cognos 10.1.1 and are experiencing problems reaching the deployment location we have specified in Cognos Configuration.       

Content Manager                                                         
Deployment files location: \\servername.domainname-topdomainname\Cognos_deployment_location                                 
                                                                       
Planning server                                                         
Deployment files location: \\servername.domainname.topdomainname\Cognos_deployment_location                                 
                                                                       
Planning server only with administration tools                         
Deployment files location: ../deployment

The share \\servername.domainname.topdomainname\Cognos_deployment_location have  full permissions for the user account which runs the Cognos services and all server are able to open the share via the network in Windows Explorer. I can also mention that I have a virtual test server which runs Windows XP that are able to reach the deployment location via Cognos Contributor Administration.

The error message that I recive looks like this:
"Could not locate the folder 'null'                                     
This is the deployment folder specified in Cognos Configuration.