Configuring SSL in Cognos 8.3

[newtonsapple]

Hi All,

I am new to this Forum and new to Cognos also. I have worked measurely on Business Objext XI R2, and 3.0
In my development environment we want to configure gmail for Notification( SMTP Server).
I used below configuration for that.
smtp.gmail.com 587.
When I restart my services its not giving me any error.
but when through the Portal I am trying to sent email., its giving me this error:
SMTP MAIL Error :530 5.7.0 Must issue a STARTTLS command first.
My application Gateway and dispatcher all are running on HTTP port only. When tried changing them to https. Cognos configuration started showing error 'Mail Server not reachable'.

Please assist me on this. How I can Incorporate GMAIL as my SMTP Server.
If possible plesae provide me some doc or video link for the same configuration.


Thanks a lot in Advance to all of you,

NewtonsApple

[MFGF]

Did you follow the steps in the Installation and Configuration guide:

http://publib.boulder.ibm.com/infocenter/cfpm/v10r1m0/index.jsp?topic=%2Fcom.ibm.swg.im.cognos.inst_cr_winux.10.1.0.doc%2Finst_cr_winux_id7744Specifymailandnotification-single.html

What happens when you test the notification connection from Cognos Configuration?

MF.

[newtonsapple]

Hi,

When I test the Notification, it was successful.
Only when I am trying to send an email through Portal, that time it is showing error:
CNC-SDS-0410 The email message was not sent. Approximate message size: [29 KB] The Mail server returned this error: [530 5.7.0 Must issue a STARTTLS command first.
AND
CNC-SDS-0335 Error returned from SMTP Server. The error message was: [530 5.7.0 Must issue a STARTTLS command first

Please tell me how to resolve this issue.

Thanks,

[Grim]

This is probably going to need a code change on IBM Cognos' part.

http://en.wikipedia.org/wiki/STARTTLS

I'd suggest opening a PMR with them.

[smiley]

Install a local plain smtp server and let cognos send to that.
Then let that smtp relay it to your real mail server, with all the options you need.