Links in new portals use wrong URL

[Tsunami]

Whenever I try to setup a new portal, the links to run a report will use our cognos server name in the url instead of cognos.domain.com.  The problems is when cognos is using the server name, I get a warning about our security certificate AND it makes me login again. 

All the old portals act properly.  Any idea why the new portals are having this problem?

Thanks in advance!

[MFGF]

Has someone changed the gateway URI in Cognos Configuration?

MF.


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[Tsunami]

Not since we added a certificate (that I know of). 

However, we just changed the gateway URI to our domain name and it's not giving the certificate warning anymore.  Now it's just re-prompting for login info.

Eventually we will roll out SSO so I'm hoping that will solve the re-prompting issue.  However, we are not quite ready for SSO and I can't figure out why links in a new portal would prompt for login while the links in older portals don't.

[navissar]

In Cognos Configuration's global settings, General tab, under cookie settings, set the domain to be your domain. That could solve the re-login issue. Look in the Installation and Configuration guide for details on how to fill in a cookie domain name and path.